LETTER OF INTENT #3 - ARTICLE 9, SECTION C GRIEVANCE PROCEDURE FOR CORRECTIONS TRANSPORTATION OFFICER (CTOS) IN CORRECTIONAL FACILITIES ADMINISTRATION (CFA)

The Step 1 designee for CFA CTOs is the Operations Division Administrator. Grievances may be filed there directly by the CTO, or a facility human resources office will assist the CTOs by faxing grievances to the Operations Division.

Grievance answers will be sent to the grievant, the designated Chapter Union Representative and the MCO Central Office.

The parties may mutually agree to changes in this procedure.