INTERVIEWING SKILLS

This section covers some of the skills used for communicating with our members and supervisors. These techniques can help you get the information you need from your discussions.

Section 1: GRIEVANCE INTERVIEWING: WHAT NEEDS TO BE ACCOMPLISHED
Section 2: THE ART OF INTERVIEWING
Section 3: THINGS TO AVOID IN INTERVIEWING
Section 4: HOW TO DEAL WITH THE SUPERVISOR
Section 5: HANDLING THE SUPERVISOR
Section 6: HANDLING GRIEVANCES WITH SUPERVISORS
Section 7: SUMMARY

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