The job of an MCO steward is not an easy one, but it is an important one and it can be rewarding. As an MCO Steward, you are a vital link in the communication system by passing on information from the MCO Central Office to the members, and channeling feedback and issues back to MCO Central Office. Without your help, the most crucial mechanism as far as our membership is concerned; the grievance procedure, would come to a screeching halt.

These training modules will provide you with some of the tools necessary to help you do your job. If you have any questions, ask your chapter leadership, an MCO trustee or call MCO legal at MCO Central Office (517-485-3310). We're here to help you.