Keeping the records that you need.

 

Each Chapter needs detailed grievance records that make sense in order to function properly. You need complete information on each current grievance filed so it’s easy to find. You also need good files on past grievances and contract problems. Don't trust your memory when there's a question on what happened months or years ago.

 

Grievance records are the property of MCO. Keep them in the union filing system.  When an officer or chief steward goes out of office, they must turn all the files over to their successor. A few basic suggestions are given below...

 

Good grievance files provide:

 

Records and data for possible use in arbitration.

 

Records of what was settled and done in the past.

 

Background for negotiation problems or contract language that causes trouble can be brought up at negotiations.

 

Useful records if the question of the duty of fair representation is raised.

 

What KIND of files do you need to process grievances?

 

• Files on current unsettled grievances

 

• File by date or number.

 

• Flag for time limits.

 

• File supporting documents or records with the grievance form.

 

• Minutes or notes on grievance meetings -- particularly third step.

 

• Files on all settled grievances, with notes -- (include those dropped).

 

• Files for arbitration cases for future reference.

 

• Tickler -- a system to remind you when time limits are approaching.