WRITING THE GRIEVANCE
The first rule is to be brief. Fill out the form completely and legibly, always include if possible, articles and sections that are applicable and include only the information necessary to explain the issue. Examples of different types of language are included, as are some general tips. There are also some notes on quality and measurability in information that may be helpful to you in writing the grievance.
A well written grievance can be much easier to win than one where the violation and expected solution are not clear. Choice of words in the remedy requested is especially important in order to gain the most possible in the case. Make every effort to avoid name calling and emotional phrases when filling out the grievance as it only detracts from the merit of the case.
Along with the sample language is a list of the information that will be needed to prove the case. Keep in mind that this is sample language only, and that your individual case may be different. If you have any questions, contact your chapter president or MCO Central Office.
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