The job of the steward is a varied one. Some of the responsibilities are:

• Problem solver.
• Intermediary between shift command and members.
• Coordinates with the Chapter President, regarding concerns of their shift for labor/management meetings.
• Coordinates with Chief Steward regarding grievances involving members on shift.
• Investigates grievances on their shift.
• Initiates grievances for individual members.
• Follows up on grievances for members on the shift.
• Assures contract is being administered fairly and procedures are followed.
• Lends a friendly ear.
• Educates members regarding newest developments from Central Office in Lansing.
• Carries the Union message.
• Assists members with the understanding of the MCO contract, MDOC policy, and MDOC Director Office Memorandums (DOM’s).
• Refers members to MCO Legal department for assistance with Civil Service grievances.

This list in not inclusive but is just some examples of the responsibilities.